Float Center FAQ – The Flo – Buffalo NY

No. Our tanks only fit one person, but we do offer couple sessions where you could float together at the same time in separate tanks.

When you book your appointment select the session you would like (60 or 90 minute) by clicking Book:

Under Add Guests, select 2 people. This is our maximum we can accommodate at one time.

Complete the booking process and enjoy being a relaxed pair!

Read our guide dedicated to first-time customers to get a better idea of what to expect.

It is okay to be nervous, but you don’t have to be, one of our friendly staff members will be there the day of your appointment to give you direction and answer any questions.

You will need to postpone your float if you have any of the following medical conditions:

• You become aware you are pregnant or are in your first trimester. Wait time: Until your 2nd trimester (it is recommended for ache and pain relief in your 2nd and 3rd trimester. Please consult your doctor).
• You recently had surgery. Wait Time: 2 weeks or until the incision is fully closed (it is recommended after knee replacement and back surgery to speed up the healing process. Please consult your doctor)
• You have COVID-19. Wait Time: 10 Days

You should postpone your float if:

• You have recently colored your hair (*Recommended wait: 4 Weeks) OR you can keep your apppointment and bring a swimmers’ cap.
• You have any open wound or cut (minor scrapes are OK but it is recommended, you take every precaution not to get salt in the scrape.
• You are under the influence of drugs and/or alcohol.
• You are menstruating and do not use internal feminine hygiene products.

We book 12 months in advance, so you are welcome to book your appointment now or call us to reschedule.

That’s great, we love art! If your tattoo is more than 4 weeks old, you are able to float and keep your appointment.

If not, we recommend you wait until then.

We book 12 months in advance, so you are welcome to book your appointment now or call us to reschedule.

The best way is in-person, book your appointment using Booker, and bring the paper gift certificate to your float appointment. We will apply it towards your balance.

If you are unable to make your appointment the best thing to do is to let us know using the two options:

Using Confirmation Email/Text (sent 24 hours before Appointment)

You should receive a confirmation text 24 hours before your appointment. It will ask you to confirm by send a text with a Y or to cancel by sending a X. If you reply to the text message with a X, your appointment is cancelled.

Using Booker

Go to The Flo’s Booker, our booking site.

Click on Sign In on the top menu.

Enter your email and password you used when booking your appointment.

Click on Appointments

Your appointment will be at the top, click the cancel button to cancel your appointment.

Yes! We are regularly offering 90-minute and 60-minute sessions. However, we will entertain longer sessions upon request of up to 4 hours.

The easiest way to do this is to book your appointment and to call us to let us know you want a longer session.

Due to our state if the art filtration system, we do not have to change the water between each float. Each tank is equipped with a $30,000 filtration system that works by cycling the water at 100 gallons per minute for 10 minutes after each session. There are two diametric earth filters on each tank with different size micron cartridges, a UV filter, and an OZONE generator. This vigorously cleanses the water and air after each person creating a guaranteed sterile environment every time you float.

Our tanks are the only tanks, that are commercially rated by the government with a UL and NSF certification. This allows us not to be required to use chemicals while cleaning our tanks, unlike other centers. When you float with us you have the peace of mind, you’re only absorbing a healthy dose of magnesium and not pool grade cleaners as well. More info on our tanks.

Our Float Lab float tanks are not small, the smallest measuring 8′ long by 4′ wide by 7′ high.

Yes, that’s right you can stand up in our tanks, unlike clam shell and original design float tanks.

For more peace of mind, once you are situated in the tank you cannot tell how large it is because of how dark it is. Over the past seven years we have had several customers with severe claustrophobia float and were not affected.

We are not sure what you are talking about ::wink:: but you are welcome to try.